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Video1:40

Save your weekly routes, handle rain days and move clients for good

Platy teamPublished

Owners can now save a whole week of routes as Route A and Route B, and Platy opens each of their weeks in the exact order you set. Moving a repeating client asks just this time or from now on, and a Rain day button moves a wet day in one step.

In this video

What's new
Just this time, or from now on
What your client sees
The home day on the Recurring page
Rain day
Save this week's route
Route B, and saving one day
A client who moves joins the right route
New jobs pick a route
The schedule asking whether to move a repeating client just this time or from now on.Open the picture full size
Drag a repeating client and Platy asks: just this time, or from now on
The client portal showing a note that the visit day is now Thursday.Open the picture full size
Your client sees the new day and confirms it
The Rain day window with crews to move and two choices: next working day or push the week.Open the picture full size
Rain day moves a wet day in one step
The Map with Route A saved for the week and the dates it comes back.Open the picture full size
Save the week as Route A, then the next week as Route B
The new job form with a Route pick under Repeats, Route A selected.Open the picture full size
A new every-2-weeks client picks Route A or Route B

What changed

  • Save a whole week as Route A, the next as Route B, and Platy takes turns every other week in the exact order you set
  • Fixed one day's order? Save this day's route
  • Moving a repeating client asks just this time or from now on, and every later visit follows when you choose from now on
  • A client who moves for good leaves the old route and joins the new one where it adds the least driving
  • Rain day moves a wet day to the next working day or pushes the rest of the week, and clients are back on their usual day next time

Coming next

  • Books upgrades

Plans, not promises. Things move as we learn.

Common questions

Can I save my mowing route so it repeats every other week?

Yes. Set up the week on the Map the way you like it, press Save this week's route and call it Route A, then save the next week as Route B. Platy opens each of their weeks in the order you saved.

If I move a client to a new day, does it change all their visits?

Platy asks first. Just this time moves only that visit, and from now on moves every later visit to the new day with its notes. You can undo either one.

What does Rain day do?

It moves a rained-out day's stops to the next working day, or pushes the rest of the week by one day. Clients go back to their usual day next time, and each crew gets one update.

Does my client get a text when I move them?

Nothing is sent on its own. Their portal shows the new day and asks them to confirm it, and you can choose to text them the new day.

Related

On Platy OS

Lawn Care Scheduling and Routing SoftwareBook the visit, assign the crew, and the day orders itself into a loop the truck can drive.Lawn Care Crew AppThe day on a phone, one stop at a time, and the crew’s hours on the same app.
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