Skip to content
← All updates
Shipped

Refund a client right from the payment

Before, giving a client money back meant leaving Platy, and your totals in Platy didn't show it. Now you open the payment and press Refund. The money goes back to the client's card, your totals update on their own, and Platy keeps a note of why.

The Refund payment form in Platy, with the amount, a reason and a note
Refund straight from the payment

What changed

  • Refund the whole payment or just part of it
  • Pick a reason and add a note, so you always know why later
  • Card payments go back to the client's card
  • Cash and check refunds are written down too, so your records match
  • Your payment totals take refunds out on their own
WherePayments, open a payment, Refund payment
Who it's forOwners
Anything to do?Nothing. It's live.
Try it yourself. 14 days free, then $297 a month.Start free trial