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Watch: bring your clients over from Jobber, step by step

Platy teamPublished

A 37-second video for owners switching from Jobber, showing how to bring your clients over to Platy: export your reports, drop them in, check everything, then bring it all over. Nothing is sent to your clients, and you can undo it for 7 days.

In this video

Switching from Jobber
Export your reports from Jobber
Drop them all in at once
Check it before it saves
Bring it all over
Nothing goes to your clients

What changed

  • Platy lists the reports to export from Jobber and shows how to get each one
  • Drop every file in at once, in any order, and Platy works out which file is which
  • Check every client, property, invoice and open quote, with each balance matched against Jobber, before anything is saved
  • Press Bring over and your Jobber account is in Platy from day one
  • Nothing goes to your clients, and you can undo the import for 7 days

Shipped this month

Coming next

  • Books upgrades

Plans, not promises. Things move as we learn.

Common questions

How do I move from Jobber to Platy OS?

Open Settings › Import data and click Bring over from Jobber. Export the reports Platy lists, drop them all in at once, check everything, then press Bring over.

Which reports do I need from Jobber?

Client contact info, Property list, Invoices and Client balance summary. Add the Quotes report if you want your open quotes to come over. Set each one to All time and export all columns.

Will my clients get a message when I import from Jobber?

No. Nothing is texted or emailed to anyone during an import.

Can I undo a Jobber import?

Yes, for 7 days, or until you send your first invoice from Platy. Open Settings › Import data and click Undo import.

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