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The phone app: Needs you, crew hours and multi-day jobs

Platy teamPublished

The Platy phone app now puts everything waiting on the owner behind a bell on Today, and lets owners fix and approve a crew member's hours from the phone. Jobs that run more than one day show on every day, crews are asked to clock in and out on time, and you can text any number from the app.

Today in the Platy phone app for Friday, Oct 23: a bell with one item waiting at the top, the day's map and every stop marked doneOpen the picture full size
The bell on Today opens Needs you
The Platy phone app turned sideways: every crew's stops on one map, with the crews and their stops listed on the rightOpen the picture full size
Turn your phone sideways to plan every crew's day
The sideways planning view after moving a stop: a message says the stop is now stop 1, with an Undo button, and the Send to crews listed on the rightOpen the picture full size
Move a stop to another crew or another place, with an undo
The sideways planning view after tapping Best order: a message gives the crew's best order and its driving time, with an Undo buttonOpen the picture full size
Best order puts a crew's stops in the shortest drive

What changed

  • A bell on Today opens Needs you, where you fix a crew member's hours and approve the day
  • Crew are asked to clock in before their first stop and to clock out after their last, and can ask you to fix their hours. A clock left running stops at 24 hours and is flagged for you
  • A job that runs more than one day shows on every day it runs
  • Text any number from the phone app, then tap + Create client to save them
  • Turn your phone sideways to plan every crew's day and tap Best order for the shortest drive
WhereThe Platy phone app › Today
Who it's forOwners and crew
Anything to do?Nothing. The app picks up the update the next time you open it.

Common questions

Can I approve my crew's hours from my phone?

Yes. Tap the bell on Today to open Needs you, then tap Fix hours on the crew member's day. Change the clock-in or clock-out if you need to, then tap Approve.

What happens if a crew member forgets to clock out?

Platy reminds them an hour after their last stop and again at 12 hours. If the clock is still running at 24 hours it stops on its own, the day is marked Forgot to clock out and left unapproved, and you get an alert to fix the hours.

Does a job that runs several days show on each day?

Yes. A job that runs more than one day shows on every day it runs, on your phone and on the computer.

Do I need to update the Platy app?

No. The app picks up these changes the next time you open it.

Related

On Platy OS

Lawn Care Crew AppThe day on a phone, one stop at a time, and the crew’s hours on the same app.Lawn Care Scheduling and Routing SoftwareBook the visit, assign the crew, and the day orders itself into a loop the truck can drive.

More updates

Text any number, then save them as a clientShippedEdit quotes, jobs, visits and invoices from your phoneShipped
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